Do not worry, your money is safe with us. Payment failures sometimes happen due to technical snags. Even though the money has been deducted from your account, if your booking has failed, it means that we have not received the money. The money will be returned to your source account from which you’d attempted to pay within 7 days of payment failure. In case that doesn’t happen, please reach out to our customer care for assistance..

No, Okay Journey does not require its customers to go through a registration process

Saptkoshi yatayat has plenty of options to choose from if you’re planning to travel to a certain destination on a given date. However, if you don’t find any options that you like, you can request a ticket on your desired bus. You shall be wait-listed once you enter the specifics and contact details. Incase a pre-booked seat is canceled at the last moment, the customer care department will get in touch with you.

Most of the tickets can be cancelled online. However, there are some tickets that can only be cancelled through our call center. However please note that the cancellation fee and cancellation period may differ for specific bus services. Please contact any of our executives for cancellation details on any specific service.

Not at all! A passenger can use any card to pay for the ticket, not necessarily their own. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus.

Not at all! The price of the bus ticket is the same as you would get from the bus operator too.The price of hotel voucher is the same or sometimes discounted depending on the season/time.

There are 5,500+ vehicles owned by Saptkoshi yatayat. This includes a number of luxury coaches, mini buses, and MUVs. Saptkoshi yatayat is best known for its interstate coach buses that operate in South India.

A copy of the ticket would have been sent to you by e-mail when you booked it. Please take a printout of that mail and produce it at the time of boarding. If you have not received the ticket e-mail, please call any of our call centers and our executive will re-send you a copy by mail.

Saptkoshi yatayat provides a 100% refund if the bus is missed due to either Saptkoshi yatayat or its’ partner company's fault. However, if the bus is missed due to any other reason not directly related to Saptkoshi yatayat no refund is provided.

You can carry personal items with you like suitcases, briefcases, regular laptop bags, and handbags. For larger items, it is always recommended to call the bus operator and check before you travel.

The different payment options are

No, Saptkoshi yatayat does not require its customers to go through a registration process

Most of the tickets can be cancelled online. However, there are some tickets that can only be cancelled through our call center. However please note that the cancellation fee and cancellation period may differ for specific bus services. Please contact any of our executives for cancellation details on any specific service.

Not at all! The price of the bus ticket is the same as you would get from the bus operator too.The price of hotel voucher is the same or sometimes discounted depending on the season/time.

Saptkoshi yatayat provides a 100% refund if the bus is missed due to either Saptkoshi yatayat or its’ partner company's fault. However, if the bus is missed due to any other reason not directly related to Saptkoshi yatayat no refund is provided.

Not at all! A passenger can use any card to pay for the ticket, not necessarily their own. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus.

Not at all! A passenger can use any card to pay for the ticket, not necessarily their own. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus.